Shipping & Delivery Policy
Learn about delivery availability, order processing, shipping charges, order tracking and the support available for your Memora Creations purchases.
Orders are processed after the applicable order and payment checks.
Shipping depends on courier availability for your location.
Check order status using the My Orders section.
1. Shipping Coverage
Memora Creations aims to serve customers across India, subject to courier service availability and order fulfilment requirements.
Delivery availability may vary depending on the destination PIN code, selected payment method, parcel dimensions and courier partner.
Certain locations may support prepaid delivery but not Cash on Delivery (COD).
2. Order Processing
When you place an order, Memora Creations records the order details in your customer account.
Prepaid orders require successful payment confirmation before fulfilment can proceed. COD orders are handled according to the applicable order confirmation process.
Processing may be affected by stock availability, address verification, courier pickup schedules and public holidays.
3. Shipping Charges
The applicable delivery charge is calculated during checkout and shown in your Order Summary before placing the order.
Any eligible free-delivery benefit is reflected in the checkout total.
The order confirmation records the delivery charge included in the final order amount.
4. Delivery Time
Delivery times depend on the destination, product availability, courier operations, pickup scheduling and other logistical factors.
Where an estimated delivery date is supplied, it is an estimate rather than a guaranteed delivery deadline, unless we expressly confirm otherwise.
Weather, transport disruptions, holidays or courier delays can affect delivery.
5. Tracking Your Order
Registered customers can check their order status through the My Orders section.
The displayed order status may include Order Placed, Confirmed, Packed, Shipped, Out for Delivery and Delivered, as applicable.
Courier tracking details, where available, may be shared through order information or customer support.
6. Delivery Address
Customers should provide a complete and accurate delivery address, reachable mobile number and correct six-digit Indian PIN code.
An incomplete or incorrect address may result in a delivery delay, failed delivery attempt or courier return.
If you notice an address mistake after ordering, contact customer support as soon as possible. Address changes may not be possible once an order has been dispatched.
7. Delivery Attempts
Delivery attempts are managed by the assigned courier partner. The number of attempts and any rescheduling depend on courier procedures and operational availability.
Please keep your mobile number reachable and provide accurate delivery information.
8. Damaged, Missing or Delayed Deliveries
If your parcel arrives damaged, contains incorrect items or appears to be missing products, contact customer support promptly with your Order ID and relevant photos or details.
If delivery is delayed, you can check My Orders and contact our support team for help.
Return, replacement, cancellation and refund requests are subject to the applicable Return & Refund Policy and consumer rights under applicable law.
9. Customer Support
For delivery-related questions, contact Memora Creations Customer Support and provide your Order ID.
Email: memoracreations.care@gmail.com
WhatsApp: +91 88740 50204
We may update this Shipping Policy as our operations and delivery arrangements evolve. Material changes will apply in accordance with applicable law.
Need Help With Delivery?
Contact our customer support team for enquiries about shipping availability, order status or delivery issues.
Contact Support My Orders